aa23 | Responsible Gaming — Play Smart and Stay in Control

Why Is Responsible Gaming Important?

Online gaming and betting can be a great source of entertainment when enjoyed responsibly. But when play gets out of hand, it can have a negative impact on your personal life, family relationships, and financial stability.

Aa23 believes responsible gaming is more than following rules — it's a mindset. We want every user to know when to play, how much to play, and when to take a break.

This page covers every aspect of responsible gaming — from setting limits and self-exclusion to recognizing warning signs and finding support. aa23 is always here for you.

Please note: Gaming is for entertainment, not a source of income. Never chase your losses.

Age Restriction: aa23 is strictly for users aged 18 and above. Account registration by minors is completely prohibited.

Need Help?

If you feel gaming is affecting your life, reach out to our support team today.

Help Centre

aa23 Responsible Gaming Tools

We have put all the tools of control in your hands — so your gaming experience stays enjoyable at all times.

Set a deposit limit

Set your own daily, weekly, or monthly deposit limit. Once a limit is set, it cannot be easily increased — this is in place to protect you.

Loss Limit

Gaming will automatically stop once you've lost a set amount. Use this smart tool to protect yourself from going over your budget.

Session time limit

Set a limit on how long you play in one session. Once the time is up, the system will alert you and suggest taking a break.

Cooling-Off Period

Need a short break? Temporarily suspend your account for anywhere between 24 hours and 6 weeks. During this period, logging in or making deposits will not be possible.

Self-Exclusion

If you feel you need a longer break, activate self-exclusion for anywhere between 6 months and 5 years. Your account will be completely inactive during this period.

Disable Promotions

If bonus or promotional notifications are pushing you to play more than you'd like, you can turn them off in your account settings.

How to set limits

Setting limits on aa23 is straightforward. Log in to your account, go to the Settings menu, open the "Responsible Gaming" section, and set your limits as needed.

Keep in mind — lowering a limit takes effect immediately, but increasing one requires a 72-hour waiting period. This is designed to protect you during moments of weakness.

1

Log in to your account

Log in to aa23 with your username and password.

2

Go to Profile Settings

Click the profile icon in the top right corner and select "Settings".

3

Open the "Responsible Gaming" section

Select the "Responsible Gaming" tab from the left menu.

4

Set and save your limits

Fill in your deposit, loss, or session limit and click the "Save" button.

Available Limit Types

Daily Limit

Set a daily cap on how much you deposit or wager.

Weekly limit

Set a fixed limit on your total spending over a seven-day period.

Monthly Limit

Set a monthly total budget to avoid overspending.

Session Time

Set a maximum amount of time you can spend in a single session.

Bet limit

Set a maximum amount per bet.

Loss Cap

Automatically stop when you reach a set loss limit.

Recognize the Warning Signs

If you notice any of the following signs in yourself, it may be time to pause and seek help.

Chasing losses by placing more bets
Borrowing money from family or friends to play
Neglecting work, family, or social life because of gaming
Feeling restless or irritable when not gaming
Hiding the amount or frequency of your gaming
Spending essential funds on gaming
Repeatedly trying to cut back on gaming but failing to do so
Gaming to escape stress or emotional pain

Ask Yourself

Self-Assessment Questionnaire

1

Have you ever spent more than your set budget and regretted it afterward?

2

Have family members ever expressed concern about your gaming habits?

3

Do you often tell yourself "just one more round" but find you can't stop?

4

Is gaming affecting your sleep, eating, or work?

5

After a loss, do you find yourself immediately sitting down to play again?

If you answered "Yes" to two or more of these questions, please contact Help Centre Contact us.

What is Self-Exclusion?

Self-Exclusion is a feature you can activate voluntarily when you feel you need an extended break from gaming. Once Self-Exclusion is enabled on aa23, your account will be completely deactivated — you will not be able to log in or make any transactions during this period.

Self-Exclusion Duration

6 Months
1 Year
3 Years
5 Years
Permanent Exclusion (Close Account Permanently)

What happens during self-exclusion?

All promotional emails and notifications will be turned off.
Account access will be disabled.
Any remaining account balance will be withdrawn and returned to you.
A 7-day cooling period is required before reactivation after expiry.

How to Activate Self-Exclusion

1

Log In

Log in to your account.

2

Go to Settings

Profile → Open the Responsible Gaming section.

3

Choose Self-Exclusion

Select a duration and confirm.

4

Email Confirmation

A confirmation message will be sent to your email.

For urgent assistance with Self-Exclusion, contact us directly support@aa23.appSend us an email at

Build Healthy Gaming Habits

Responsible gaming is more than just setting limits — it is part of a healthy lifestyle. aa23 wants gaming to remain a source of enjoyment in your life, not the center of it. The habits below can help:

Set a budget in advance: Decide how much you are willing to spend before you start playing. If you lose it, there is no regret — because you were prepared for that outcome.
Set a Time Limit: Decide in advance — "I'll play for one hour today." Set an alarm and stop when the time is up.
Don't play on emotion: Avoid placing bets when you're angry, frustrated, or stressed. It's harder to make sound decisions in those moments.
Take wins and losses in stride: Stay calm when you lose. Remember — gaming is a game of chance, and outcomes have nothing to do with your intelligence.
Take a break: Get up every 30 minutes and take a short walk. Sitting and playing for long stretches is harmful to both your body and mind.
Explore other interests: Don't let gaming be your only hobby. Make time for reading, spending time with friends, or getting some exercise.
Let people close to you know: Let your family or trusted friends know you game. They can step in and flag concerns when needed.

Responsible gaming at aa23 is more than just following rules. We genuinely want every user to stay well, stay happy, and enjoy gaming as a fun part of life — not a dependency.

FAQ

Not at all. Responsible gaming applies to every player — these habits should be built to prevent problems, not just address them after the fact. Setting limits, keeping a budget, and managing your time are the marks of a smart gamer.

No. If you have any balance in your account when self-exclusion is activated, it will be returned to your registered payment method. There is no risk of losing your balance.

Reducing a limit takes effect immediately. However, increasing a limit requires a 72-hour waiting period — this is designed to protect you during moments of weakness.

aa23 strictly enforces an 18+ policy. Age is verified at registration. If you share your device with family members, keep your account password private and make it a habit to log out.

A cooling-off period is a short-term break — from 24 hours up to 6 weeks — intended for temporary rest. Self-exclusion is a longer-term decision — from 6 months up to permanent. In both cases, account access and transactions are not possible during that time.

Yes. Our support team is available 24/7, seven days a week. If you feel gaming is having a negative impact on your life, reach out via our Help Centre or email us at support@aa23.app. We'll help you take the right steps.

Aa23 Responsible Gaming — Stay in control, keep it fun

Self-Exclusion Duration

What happens during self-exclusion?

Play Safe, Stay Happy

Aa23 Responsible Gaming — Stay in control, keep it fun

Self-Exclusion Duration

What happens during self-exclusion?

Is responsible gaming only necessary when there's a problem?

Will I lose my balance if I activate self-exclusion?

Do deposit limits take effect immediately?

Can I protect my account from underage access?

What is the difference between a Cooling-Off Period and Self-Exclusion?

Does aa23 help with gaming addiction?

Play Safe, Stay Happy